Refund and Returns Policy

If you are not satisfied with a product that you have purchased on the Tawny Cuero website, please return the product at your cost by courier within 15 working days to the following address:

 Tawny Cuero, S C O- 11, Gurudwara Market, Khanna Road, Amloh (147203), Distt- Fatehgarh Sahib, Punjab, INDIA

To initiate a return, please fill in the return form , email us at enquiry@tawnycuero.com or call us at +91 9592345445 . Please ensure that the product is returned with its original packing, box (if any), bill, warranty card (if any and not filled out) and any other material that came along with the product. The returned product must be in unused condition as we cannot issue refunds for products that show signs of use. If these steps are taken, the original purchase amount will be credited to your account.

 All the Orders are quality checked before the dispatch. In case you receive any defective product, please let us know at orders@tawnycuero.com or call us at +91 9592345445.(Monday – Friday) From 10AM – 6PM.

 We will arrange for the reverse pick up. Once we receive the defective article, we will try to send the correct article if it is in stock or initiate the refund.

Need help?

Contact us at enquiry@tawnycuero.com for questions related to refunds and returns.